Privacy Policy
pssper Support Team
Updated 2026-02-10
Your privacy is our top priority. This policy explains what data pssper collects, how we use it, and how we protect it.
1. Data Collection
Required Information
- Phone number — Account creation and identity verification
- Date of birth — Age verification and age-based matching
- Location — Distance-based recommendations and regional filtering
Optional Information
- Profile photos, bio, interests/hobbies, occupation/education
- You can provide these optionally for a better matching experience.
Automatically Collected
- Access logs (login times, device information)
- Usage activity (Likes, Passes, match history, balance game responses)
- Message metadata (send times, read status)
- IP address and device information (security and performance)
2. How We Use Data
- Matching algorithm — Personality analysis, interest matching, trust score consideration
- Profile suggestions — AI analyzes conversations to suggest profiles that reflect your true self
- Post-match features — Balance game reports, date plan improvements, appointment reminders
- Safety analysis — Real-time content filtering, risk pattern detection, scam prevention
Pro Tip
While message content is analyzed for content filtering, this is used solely for safety purposes and never for marketing or profiling.
3. AI Conversation Data
Conversations with your AI friend are managed as follows:
- Recent conversations — Up to 500 recent messages are instantly accessible and can be deleted on request.
- Summaries — Key information is extracted and retained for 90 days, then automatically deleted.
- Statistical data — Non-identifiable statistics are retained for service improvement.
All conversations are protected with TLS 1.3 in transit and AES-256 at rest.
4. Data Sharing
- OpenAI — Used for AI features (conversations, profile suggestions). Per API defaults, data is not used for training and is deleted after 30 days.
- Resend — Used for transactional emails (payment confirmations, subscription notices).
We do not share data with advertisers, data brokers, or social media platforms. Legal requests require a court order or formal legal process, and we notify users when possible.
5. Data Retention
- Basic information (name, date of birth, location) — Duration of account
- AI conversation originals — Most recent 500 messages
- AI conversation summaries — 90 days (auto-deleted)
- Login records — 90 days
- Error logs — 30 days
6. Your Rights
You have the following rights regarding your data:
- Access — Download your data in JSON format via Settings > Data Management
- Correction — Update incorrect information in Settings > Profile Management
- Deletion — Delete AI conversations, messages, photos, and location data in Settings > Data Management
- Restriction — Opt out of specific data uses (marketing, AI training) in Settings > Privacy
- Portability — Export your data in JSON or CSV format via Settings > Data Management
All requests can be submitted via Settings > Support > "Privacy Request" or by emailing privacy@pssper.com. Requests are typically processed within 30 days.
7. Account Deletion
Account deletion follows this process:
- Request deletion — Settings > Account Management > Delete Account
- 30-day grace period — Logging in during this period automatically cancels the deletion.
- Permanent deletion — After 30 days, your profile, AI conversations, and match/chat history are permanently deleted.
- Payment/transaction records are retained for up to 7 years per legal requirements.
- Phone number hashes are retained for 90 days to prevent abuse, then deleted.
- You cannot re-register with the same number for 90 days after deletion.
8. Children's Privacy
pssper is an adults-only service for users 18 and older.
- Date of birth is required at sign-up. Users under 18 cannot create an account.
- If a minor is found using the service, their account is immediately deleted.
- Parents/guardians can remove the app from their child's device and restrict app store downloads.
This Privacy Policy is effective as of February 10, 2026. Material changes will be communicated at least 30 days in advance via email and in-app notifications.
Contact: privacy@pssper.com